Last Updated: 13-09-2024
Welcome to Dash Home Accessories. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit and make a purchase through our website https://dashhomesaccessories.com
1. Information We Collect
We may collect and process the following categories of personal data:
1.1 Information You Provide to Us:
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Account Information: When you create an account, we collect your name, email address, phone number, delivery address, and other necessary details.
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Transaction Information: When you purchase a product, we collect your payment details, billing address, and any other information related to the transaction.
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Communication Data: If you contact us via email, phone, or chat, we may collect any information you provide during the communication.
1.2 Automatically Collected Information:
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Cookies and Tracking Data: We use cookies and other tracking technologies to collect data about your browsing activity on our Website, including your IP address, browser type, and time spent on our Website.
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Device Information: Information about your device, such as the operating system, unique device identifiers, and mobile network information.
1.3 Information from Third Parties:
We may receive information about you from third parties such as payment processors, marketing partners, or publicly available sources.
2. How We Use Your Information
We use your personal data for the following purposes:
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To Process and Fulfill Orders: We use your personal information to process payments, fulfill orders, and deliver products to you.
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Customer Service: To respond to your inquiries, handle complaints, and provide technical support.
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Marketing Communications: With your consent, we may send you promotional emails and offers regarding our products. You may opt-out at any time.
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Improve Our Services: To analyze and improve the functionality of our Website, ensuring a smooth shopping experience.
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Security and Fraud Prevention: To protect against fraud, abuse, and unauthorized access to our Website.
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Legal Compliance: We may use your personal data to comply with applicable legal obligations, such as tax regulations or requests from law enforcement authorities.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with the following:
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Service Providers: We may share your data with third-party service providers that help us with payment processing, order fulfillment, website hosting, and marketing.
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Logistics Partners: To ensure the delivery of your orders, we share relevant data (e.g., name, address, phone number) with shipping and courier services.
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Legal Authorities: If required by law, we may share your information with law enforcement agencies or other governmental bodies.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your data may be part of the assets transferred.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
As a user based in Kenya, you have the following rights under the Kenya Data Protection Act 2019:
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Right to Access: You have the right to request access to the personal data we hold about you.
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Right to Rectification: If the information we have about you is inaccurate or incomplete, you have the right to request that we correct it.
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Right to Erasure: You can request that we delete your personal data, subject to certain legal obligations.
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Right to Object: You can object to the processing of your personal data for certain purposes, such as marketing.
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Right to Data Portability: You have the right to request a copy of your personal data in a structured and commonly used format.
To exercise these rights, please contact us at iexclusivequality@gmail.comÂ
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies help us recognize your device, customize content, and remember your preferences.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features on our Website.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer required, we will securely delete or anonymize it.
8. International Transfers
If you are accessing our Website from outside Kenya, please note that your data may be transferred to, stored, and processed in Kenya or other jurisdictions. We will take appropriate safeguards to ensure that your personal data is protected in accordance with this Privacy Policy.
9. Children’s Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal data from children. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website. Your continued use of the Website after the changes are made constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Dash Home Accessories
Accra Rd, Nairobi, Kenya
0720497305/0723993094Â
iexclusivequality@gmail.comÂ
